However, Taiwan's insurance industry is still limited by laws and regulations. Whether it is property insurance or life insurance, the sales methods are still "face-to-face sales" through traditional channels such as salespersons, banks, and insurance agents. Although the FSC has gradually eased restrictions, the types of insurance that can be insured, the qualifications of the insured, the choice of beneficiaries, and the maximum insured amount are still open and open with the approval of the FSC and are listed as positive.
At present, there are only auto insurance, motorcycle insurance, comprehensive vaccination insurance, travel insurance, injury insurance, term life insurance, out-of-pocket health insurance, interest rate variable annuity insurance, etc., or specific term life photo retouching insurance, small amount end-of-life insurance, etc. Insurance and critical illness health insurance can be purchased through online insurance1 . Especially during the epidemic alert period, many insurance needs are still limited by legal regulations, and face-to-face services must be performed on-site, which also causes unnecessary contact risks for operators and consumers.
Even if the video interview is open, the whole process still needs to be videotaped and handed over to the Financial Supervisory Commission, which makes the review process more lengthy. At the same time, it also involves third-party testing of parts such as physical data, which affects the protection of personal information privacy. "For example, if a family of four wants to go out to play, if the child is over 7 years old and under 20 years old, there is no way for parents to purchase travel insurance or accident insurance for him online."